Krikeya Privacy Policy — Our Commitment to Protecting Your Information

1Introduction

Krikeya is a trusted online gaming platform serving players in Bangladesh and around the world. We understand that when you use our platform, you entrust us with your personal information — a responsibility we take very seriously.

This privacy policy explains what information Krikeya collects, how it is used, how long it is retained, and what your rights are. It applies to the krikeya.win website and all associated services.

By registering an account or using Krikeya's services, you are considered to have read and agreed to this privacy policy. We strongly encourage you to read it carefully before registering.

2What Information We Collect

Krikeya may collect the following types of information for various purposes:

Krikeya collects only the information that is necessary. We do not ask for unnecessary or excessive data. A copy of a government-issued ID may be requested for KYC verification, and is stored under strict security.

3Purpose of Data Use

Krikeya uses the data collected for the following purposes:

Krikeya never sells your information to third parties for advertising purposes. Your consent is obtained where required before any use of your data under this privacy policy.

4Sharing Information with Third Parties

Krikeya's privacy policy is clear — we do not sell your personal information to anyone. However, data may be shared in limited circumstances:

• Payment Processors: Only the necessary information is shared with Mobile Banking, Nagad, and other payment gateways to process deposits and withdrawals.
• KYC Service Provider: Licensed third-party verification services may be used for identity verification.
• Legal Authorities: Relevant information may be disclosed in response to court orders, government directives, or other legal obligations.
• Game Software Provider: Minimum information required to operate games may be shared with licensed game providers.
• Security Partners: Limited data may be shared with trusted partners for fraud detection and cybersecurity purposes.

5Data Security Measures

Krikeya uses industry-leading technology and practices to protect your personal information. Data security is at the core of our privacy policy.

• SSL/TLS Encryption: Every connection to the website is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive information stored in the database is kept in encrypted form.
• Firewall Protection: Advanced firewall and intrusion detection systems are in place.
• Access Controls: Only authorized personnel are granted limited access to data on a need-to-know basis.
• Regular Audits: Security measures are reviewed and updated on a regular basis.
• Two-Factor Verification: Suspicious login attempts trigger a second layer of verification.

Please note that no transmission over the internet can be guaranteed as completely secure. It is your responsibility to keep your account password safe and to notify Krikeya support promptly if you notice any suspicious activity.

6Cookie Policy

Krikeya uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features on the Krikeya platform to stop working correctly.

7Your Rights

Under Krikeya's privacy policy, you have the following rights:

• Right to Access: You can find out exactly what information Krikeya holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You can request a copy of the information we hold about you.
• Right to Object: You may opt out of promotional communications at any time.

8Data Retention Period

Krikeya retains your data only for as long as necessary. Our general policy is:

• All data is retained for the duration that your account remains active.
• Following account closure, transaction records are retained for a minimum of 5 years for legal and regulatory compliance.
• KYC documents may be retained for 5–7 years after account closure.
• Cookie data is automatically deleted once its designated retention period expires.

After the designated retention period, data is securely and permanently deleted or anonymized so that individuals can no longer be identified.

9Protection of Minors

Krikeya is strictly for users aged 18 and above. In line with our privacy policy, we do not knowingly collect personal information from minors.

If we become aware that an account has been created by someone under 18, that account will be immediately closed and all associated data will be deleted.

10Policy Changes

Krikeya may update this privacy policy from time to time. Any changes will be reflected with a new "Last Updated" date on this page. For significant changes, registered users will be notified by email or account notification.

Continued use of Krikeya after any policy changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.