What is Responsible Gaming?
In the world of online gaming and betting, responsible gaming means enjoying the experience with awareness of your own limits and abilities — planned, informed, and in control. At Krikeya, responsible gaming isn't just a set of rules — it's the core philosophy of our entire platform.
Gaming is most enjoyable when it's done by choice and in control. But sometimes people develop a gambling habit without realising it — spending more time or money than intended. To help you stay ahead of this and find your way back if needed, Krikeya has developed a range of effective tools and policies.
Krikeya believes every player owns their gaming experience. We simply want to make it easier for you to stay safe, maintain your wellbeing, and keep gaming what it should be — entertainment, not a problem.
A dedicated team works around the clock at Krikeya to ensure responsible gaming. They're always ready to support you with any concern.
Early Signs of Gaming Addiction
The first step in responsible gaming is knowing yourself. Many people don't realize they are gradually developing a gaming addiction. Krikeya's experts have identified some early warning signs to help you stay alert before things escalate:
- A tendency to spend more than your set budget.
- Continuing to play in an attempt to recover losses.
- Deciding to stop gaming but being unable to follow through.
- Hiding your gaming activity from family or friends.
- Losing focus at work, school, or daily responsibilities.
- Feeling restless or irritable when unable to game.
- Borrowing money or depleting savings to fund gaming.
- Neglecting sleep, meals, or personal care.
If two or more of the above signs apply to you, it may be time to take a break from gaming and seek professional help. Krikeya's support team is always here for you.
Do you sometimes play longer than planned and feel regret afterwards?
Do you chase losses by placing larger bets to win back money?
Has gaming caused tension or conflict with family or loved ones?
Have you spent borrowed money or dipped into savings for gaming?
Do you feel uneasy or anxious when you're not gaming?
Have you hidden the extent of your gaming or spending from family?
If you answered "Yes" to more than three questions, use Krikeya's self-exclusion or limit-setting features right away.
Krikeya's Responsible Gaming Tools
Krikeya offers several dedicated features to support responsible gaming on the platform. Use them to set and manage your own gaming limits at any time.
| Tools | How It Works | Status |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount on a daily, weekly, or monthly basis. | Active |
| Bet Limit | Set a maximum amount per bet as well as a total betting limit over a given time period. | Active |
| Loss Limit | Decide in advance the maximum amount in BDT you are willing to lose within a set period. | Active |
| Session Time Limit | Set a session time limit in advance and receive an alert when it's up. | Active |
| Reality Check | You will receive reminders at set intervals showing how long you have been playing. | Active |
| Cooling-Off Period | Temporarily pause your account for anywhere between 1 day and 6 weeks. | Request |
| Self-Exclusion | Request a temporary or permanent account closure for a minimum of 6 months. | Request |
To activate the tools, go to the Settings section of your Krikeya account or contact the support team directly. Reducing a limit takes effect immediately; increasing a limit may be subject to a 24–48 hour review period.
How to Request Self-Exclusion
If you feel you need a break from gaming, self-exclusion is the most effective step. Self-exclusion on Krikeya is straightforward and completely confidential.
Contact Support
Contact the Krikeya support team via live chat or email to request self-exclusion.
Set a Time Limit
Choose from 6 months, 1 year, 2 years, or a permanent exclusion.
Identity Verification
A brief identity verification will be carried out to secure your account.
Account Lock
Your account will be automatically locked for the set period, and you will not receive any promotional messages.
Review When the Period Ends
Once your self-exclusion period ends, you will have the option to consciously reactivate your account.
If you attempt to open a new account during your self-exclusion period, Krikeya will detect and block it. This protection is in place for your own benefit.
Smart Budget Planning
Smart money management is the most important part of responsible gaming. Krikeya always advises that you only spend on gaming what you can afford to lose.
- Set a monthly budget: At the start of each month, decide the maximum amount in BDT you will spend on gaming.
- Keep living expenses separate: Never use money set aside for rent, food, healthcare, or education on gaming.
- Think of winnings as a bonus: Set aside your winnings rather than betting them again.
- Keep a log: Tracking your daily spending helps you better understand your own habits.
- No borrowing: Never bet with borrowed money or funds from a credit card.
Krikeya's deposit limit feature helps you stick to your budget directly. Once a limit is set, it cannot be exceeded — so decide on an amount and lock it in.
Set Limits
Set your own deposit, bet, and loss limits. Once a limit is reached, the system will automatically stop you.
Time Management
Use the Session Timer and Reality Check to make sure you're not spending too much time gaming.
Self-Exclusion Benefits
The option to close your account — from 6 months up to permanently — is available completely free of charge.
Minor Protection
Krikeya follows a strict age verification process. Registration by anyone under 18 is strictly prohibited.
Loss Limit
Set a maximum amount in BDT you are willing to lose within a given period. Once you hit the limit, gaming will stop automatically.
24/7 Support
Our expert team is available around the clock to support you with any responsible gaming concerns.
Protection of Minors
No one under 18 may participate on Krikeya — this is a non-negotiable policy. Age verification is mandatory at registration, and identity documents are checked as part of the KYC process.
If you have children or teenagers at home and want to prevent them from accessing this platform, take the following steps:
- Use parental control software on your device.
- Install Net Nanny or a similar tool on your browser.
- Never share your Krikeya account password with anyone.
- Make children in your household aware of the risks of online gaming.
- Make it a habit to log out after using any device.
If you suspect a minor is using Krikeya, please notify our support team immediately. We will investigate promptly and take the necessary action.
Where to Find Professional Help
Dealing with gaming addiction alone can be difficult. Krikeya always recommends seeking professional help. Several organisations in Bangladesh and internationally offer free or low-cost support:
- National Mental Health Helpline (Bangladesh): For professional guidance during a mental health crisis.
- Gamblers Anonymous: Peer support groups for overcoming addiction.
- GamCare: Expert advice and support for gaming addiction.
- BeGambleAware: Information and resources on responsible gaming.
- Local Psychiatrist: Contact the mental health department at your nearest hospital.
Asking for help is not a sign of weakness — it takes courage. Krikeya's support team can also refer you to the right resources.
- The mental and financial well-being of every player is our priority.
- All self-exclusion requests will be handled promptly and with respect.
- If signs of addiction are detected, our team will proactively reach out.
- Responsible gaming tools are completely free and easy to access.
- There is no compromise when it comes to protecting minors.
- Gaming is always for fun — that's a value we will never compromise on.